We’ve updated our branding — Epsilon now has a new logo and website.
Maintain uptime with expert support
Spare Parts & Support Services
From urgent spares to planned maintenance and calibration, Epsilon supports clients in keeping pharmaceutical systems operational and compliant. We source difficult-to-find parts, advise on obsolescence risks, and offer hands-on technical services to maximise uptime and ensure long-term equipment reliability.
- Rapid Spare Parts Supply
We source cost-effective parts quickly, avoiding OEM pricing and long lead times, with certification included as standard.
- Validation & Qualification
We deliver equipment validation and qualification tailored to GMP environments including retrospective validation and DQ/IQ/OQ protocols.
- Calibration Services
Repeatable, traceable calibration by qualified engineers available as one-offs or on long-term contracts.
- Bespoke Training
Hands-on, theory-based training for operators, supervisors, and engineers tailored to your processes and upgrades.
- Servicing & Maintenance
Flexible service contracts including preventative maintenance, history tracking, and out-of-hours support to minimise downtime.
- Legislative Compliance
We advise on ATEX, DSEAR, CE Marking, and SHE ensuring alignment with your legal and regulatory responsibilities.
Spare Parts: Fast, Cost-Effective, Certified
Waiting weeks for OEM spare parts can bring production to a halt. Epsilon offers a fast, independent parts sourcing service often at significantly lower cost and with much shorter lead times. All parts are supplied with certification as standard.
Support That Sustains Performance
We offer full GMP-compliant support services from validation and calibration to servicing and training — all designed to keep your equipment effective, compliant, and operational.
Validation
- Retrospective validation
- Benchmarking before modification or upgrade
- Design, installation, and operational qualification protocols
- Execution of qualification
Calibration
We provide documented, traceable calibration of measurement and display systems. Services are delivered by qualified engineers on a one-off or annual contract basis.
Training
Custom training programmes for all staff levels structured with both theory and hands-on experience to ensure safe, effective equipment use after upgrades or modifications.
Servicing & Preventative Maintenance
We tailor service agreements to your needs including out-of-hours work, scheduled maintenance, and full tracking of equipment history. Long-term preventative maintenance contracts are available for a wide range of process equipment.
Compliance Guidance
We offer specialist support and guidance across ATEX/DSEAR, CE Marking, and Safety, Health & Environment (SHE) compliance, helping you meet your regulatory obligations while improving risk management and operational resilience.
Let's Talk About Your Next Project
Whether you're planning to outsource a complex upgrade or need support with a niche project, our team is here to help. Get in touch to explore how we can add value.
